Description
Note: This product and packaging has recently been rebranded. New look, same great taste.
Bright, rich and energetic, it gets straight to the point. Marked counterpoints of flavours with pronounced chocolate aroma, blending with toast and caramel.
FEATURES
- Refrigerate After Opening
- Pressurized Packaging For Freshness
ROAST: Dark Roast
TASTING NOTES: Cocoa & Caramel
FORMAT: 250g Tin of Whole Beans
Product Reviews
4.9 star rating
4.9 star rating
Based on 28 reviews
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26
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Larry C.
Verified Buyer
5 star rating
Great flavor
They are really good! Having my latte as I type.
2024-10-10
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Dragan I.
Verified Buyer
5 star rating
Excellent
Ok
2024-03-25
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Elizabeth H.
Verified Buyer
5 star rating
Excellent coffee, excellent customer service!
Excellent coffee, excellent customer service! Thank you 😊
2023-12-17
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Armin B.
Verified Buyer
5 star rating
Great flavor, rich bold aroma!
Great flavor, rich bold aroma!
2023-08-25
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Mark Z.
Verified Buyer
5 star rating
Good coffee.
Very good bold coffee.
2023-07-22
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Kevin K.
Verified Buyer
5 star rating
Delivery as expected
Delivery as expected
2023-07-01
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Elizabeth H.
Verified Buyer
5 star rating
Great thank you!
Great thank you!
2022-07-08
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Vincent A.
Verified Buyer
5 star rating
Coffee at its best
Illy IS the espresso bean of choice for those who take their coffee seriously. Coffee Solutions offers this pleasure in a very reasonably priced case, with flawless delivery to your door. Try it, you won't be disappointed!
2022-04-30
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Aldo B.
Verified Buyer
5 star rating
Great coffee at a great
Great coffee at a great price!
2022-04-21
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Peter F.
Verified Buyer
5 star rating
Great coffee
Best price I could find for our favorite coffee. Delivered on or before the promise date and was exactly what I expected to receive. No surprises
2022-04-13
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Return & Refund Policy
Notes:
- If you think you’ve received a defective or damaged item, please contact our customer care team immediately within 2 weeks after delivery. Send us a message at the link here and our customer care team will be happy to assist. Please be aware that after two weeks following delivery, product issues will be handled per your product's warranty policy.
- Returns are not processed from Dec 26th, to January 5th. Return windows for the holidays will be extended until January 15th
Here at Home Coffee Solutions, we strive to provide great value and support to our loyal customers. As such, our return & exchange policy is one of the most aggressive in the market. All orders are guaranteed under our 90 day return policy. To get started on your authorized return, we kindly ask to read our terms & conditions below to familiarize yourself with the process and qualifications.
Terms and conditions
- All return requests are permitted for up to 90 Days after purchase
- Consumable products such as coffee, tea, and food are only eligible if unopened and unused. We do not accept returns on opened consumable food products.
- DeLonghi coffee machines are exempt from certain conditions. Please read 'DeLonghi Coffee Appliance Return Policies' below to understand related benefits when purchasing.
- Products qualify for a full refund with no restocking fee if unused, unopened, and in perfect condition with all original packaging, accessories, and documentation included.
- A restocking fee may apply to any item which has been opened and or used. Please see ‘Restocking Fees’ below for details. Please note, product must be returned with original packaging otherwise a 25% restocking fee will occur
- Proof of purchase must be provided. Alternatively, an order number and the order’s associated email address will be accepted. Additional information may be requested.
- Open box items are not qualified for return and are final sale
- We provide special service for any items that are suspected to be damaged in transit or having a manufacturer defect. If you believe your order has an issue, you must alert to our staff within 2 weeks after delivery so we can provide an easy solution such as quick exchange or replacement. This opportunity is only available within the first 2 weeks after delivery. After this point, your order will fall under the standard return policy and or product’s standard warranty.
- Manufacturer defects are determined by our staff through diagnosis. Note, many common issues may arise due to incorrect operation and are easily resolved. Our staff will kindly guide you through steps needed to identify issues and come to a prompt solution.
- Items may be returned to us in person for free, or alternatively we can provision you a return label. Note, return shipping costs are deducted from the total refund. This fee does not apply for items which are defective or damaged in transit when notified within 2 weeks after delivery.
DeLonghi Coffee Machine Return Policies
All DeLonghi branded coffee machines are exempt from all restocking fees for the first 30 days after purchase, then fall under the standard 90 Day Return and Exchange Policy thereafter. Used items can be returned to us in the first 30 days, 'no questions asked' and hassle-free. Please note this does not apply to air conditioners or other non-coffee related DeLonghi appliances.
Restocking Fees
Note: Restocking fees only apply to open and or used items, and do not apply to any products returned unopened, items which have been damaged in transit, or products which have manufacturer defects. Defective or damaged items must be reported within 2 weeks after delivery otherwise fall under the standard return policy and or manufacturer warranty. DeLonghi branded appliances are exempted from restocking fees within the first 30 days after purchase.
- 0% - DeLonghi branded appliances within the first 30 days post purchase.
- 18% - Most machines and appliances
- 25% - Any items returned without original box or packaging
- 30% - Equipment and appliances under $100 or items with cosmetic damage.
- 35% for commercial-use machines and oversized equipment. This includes, but not limited to, the Jura GIGA line (GIGA 5, x8c, X8, WE8, etc), Saeco Commercial (Lirika and Aulika), Keurig Commercial (Eccellenza Touch, K4000, K3500, K2500, K150/K155 etc), and Air Conditioners/Dehumidifiers.
Contact Us Here To Get Started
Note: Our staff inspects all returns prior to processing refunds and reserve the right to refuse full refunds on opened or used items and apply restocking fees where deemed necessary.
90 Day Secured Lowest Price Guarantee
Shop Now With The Best Price. Guaranteed.
All marked* products purchased are available to be Price Matched with both ourselves and other retailers for up to 90 days after purchase. Shop now with security - get your items sooner, avoid future item availability issues and shipping delays.
*Marked products are identifiable by the "90-Day Secured Pricing Guarantee" badge on associated product landing pages of our website. See terms and conditions below for details.
In light of the events of COVID-19, item availability has been sparse with many brands. Shipping carriers are also experiencing unprecedented volume. While shipping delays have largely disappeared since the outbreak of the pandemic, complications with manufacturing and demand have continued to persist.
To ensure you and your family get the products you need now, we have made the decision to create a new 90-Day Secured Pricing Guarantee to honour pricing, sales, and offerings throughout the 90 days after your purchase. This will allow you to purchase your products or gifts in advance, with a worry-free sense of security over potential unexpected delays, price changes, and or item availability.
As such, all marked products purchased through our store, right now, are applicable for Price Matching with both ourselves and other businesses for 90 days post purchase. This means you can purchase today, and match a competitor’s price a month later.
Discover Eligible Products
Price matches are applicable on items which feature the "90-Day Secured Lowest Price Guarantee" badge below the 'add to cart' button
Terms & Conditions
If you are about to purchase an item or have recently purchased an item and found it at a competitors site at a lower price, we will supply you with a credit for the purchase or refund you the difference.
To get started on your price match, the following criteria must be met:
The Product:
- Price match must be for the exact same product. This includes brand, model, weight, condition (new / refurbished), colour, and quantity.
- The product must be in stock at the time of price matching.
- Product price must include any applicable fees or associated charges, such as tax and shipping.
- Price match comparisons must take into account coupon codes and HCS retail value of bundled products and or gifts with purchase.
- A direct link to the product page of the requested price match must be provided, or photo of retailer marketing material or in-store promotions.
- Price matches cannot be provided for used or "open box" items
The Seller:
- Price matching may only be done with local Canadian businesses.
- The store/seller must be an authorized distributor of the product.
- Amazon/Best Buy/Walmart products will only be price matched if they are directly fulfilled by these companies or by seller who is an authorized distributor of the product.
Note: we reserve the right to assess requests as we see fit and refuse based on what we see as questionable or unreasonable in circumstance. But don't worry - we're really easy to work with.
In-store Purchase & Pickup Information
This item is in available in-store for purchase at a location near you.
Home Coffee Solutions, GTA Showroom
2395 Drew Rd, Unit 1, Mississauga, ON, Canada. L5S 1T2
Located near Toronto Pearson Airport
Hours: Monday - Saturday, 10:00am - 5:30pm. Closed on Holidays.
In stock
If you have any questions regarding curbside or in-store pickup, please contact us here.
Warranty Information & Support
Please note: If you think you’ve received a defective or damaged item, please contact our customer care team immediately within the first 2 weeks after delivery, at the link here. Our customer care team will be happy to assist. After two weeks post-delivery, all product issues will be handled per the product's warranty policy, listed below.
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Customers who purchase their appliances through our store, Home Coffee Solutions, may be eligible for extensive warranty coverage and support. In most cases, you will need to contact the brands/manufacturers directly, however our store supplies warranty coverage and full repair services for a number of major brands. Please read the list carefully below for complete details.
Please also note a proof of purchase will be requested to initiate warranty support with various manufacturers. You may find your official receipt inside your initial Order Confirmation email under "Download PDF Receipt".
Coverage Information by Brand
Baratza | Email support@baratza.com or call 1-877-701-2021. The phone line is open Monday to Friday from 8am to 5pm. |
| Bezzera | Please contact us directly at the link here |
| Bodum | Contact Bodum directly at the support link here |
| Bonavita | Contact Eight Ounce support team directly by e-mailing them at hello@eightouncecoffee.ca |
| Braun | Contact Braun Customer Support directly at the support link here |
| Breville | Contact Breville Customer Support directly at the support link here . More details can be found here. |
| Burz | Please contact us directly at the link here |
| Capresso | Contact Faema Canada, an official authorized Capresso service centre, directly at the link here |
| Cuisinart | Please contact Cuisinart directly at the link here |
| DeLonghi | Contact DeLonghi directly at the link here. A list of nearby Service Centres can also be found here. Please note DeLonghi provides support for both new and refurbished machines. HCS also recommends you register your machine directly after receiving your product to ensure you benefit from additional coverages that may apply. |
| ECM | Please contact us directly at the link here |
| Eureka | Please contact us directly at the link here |
| Fellow | Please contact Eight Ounce support team directly by e-mailing them at hello@eightouncecoffee.ca |
| Gaggia | Email Gaggia North America, also known as Importika, at techsupport@importika.com or call them at 888-389-4123 |
| Jura | All machines are covered directly by Jura Canada. Click here for information on support or call directly at 1-905-501-7600. Please note warranty coverage is only available to residents in Canada. |
| Kenwood | Contact Kenwood Support at the link here. Alternative you may call Kenwood directly at 905-670-7211. |
| Keurig Commercial | For select Keurig coffee makers: K130, K-145, K-Suite, K150, K150P, K155, K3000, K3500, and the K4000 Please contact our team directly at the link here - we provide support directly to end users. Please note, Keurig Commercial coffee makers are not covered under a standard full warranty. Warranty covers cost of replacement parts and after-sales-support, however does not include cost of shipping or coverage in accidental damage including surge related fried circuitry and or negligence in cleaning and maintenance. |
| Keurig | Please contact Keurig directly at the link here |
| La Marzocco | Please contact our team directly for support at the link here |
| Lavazza | Please contact our team directly for support at the link here |
| Lelit | Please emailtechnique3@edika.com or call 1-(514)-374-0683 #123 |
| Mahlkönig | Please contact us directly at the link here |
| Miele | Contact Miele directly at the link here or call 1 800 565-6435 |
Philips New Only | View support articles and contact Philips directly at the link here |
Philips (Refurbished Only) | Call ElectroTech Inc, an official authorized service centre of these machines, at 1-514-956-0120. They are open Monday – Friday, 8:30 AM – 4:30 PM EST |
| Profitec | Please contact us directly at the link here |
| Technivorm | Please email info.us@moccamaster.com or call 1-855-662-2200 |
| Rancilio | Please contact us directly at the link here |
| Rocket | Please contact us directly at the link here |
| Saeco | Contact Saeco (Philips) support at the link here. |
Saeco (Refurbished Only) | Call ElectroTech Inc, an official authorized service centre of these machines, at 1-514-956-0120. They are open Monday – Friday, 8:30 AM – 4:30 PM EST |
If you have any further questions, please contact us directly at the link here and we will be happy to assist.
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